Terms and Conditions

Welcome to Becky With The Good Hair. By accessing our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. Product Information

Raw Hair Quality

Becky With The Good Hair specializes in 100% unprocessed Raw Hair sourced from a single donor. Our raw hair has never been chemically treated, dyed, or altered in any way. Each bundle retains its natural cuticle alignment for a tangle-free, soft, and long-lasting experience. Due to the natural origins of raw hair, no two units are exactly the same—ensuring a unique and authentic look with every purchase.

2. Hair Care Guidelines

Nighttime Care

To extend the longevity of your wig or unit, we recommend removing it at night. If you choose to sleep in your wig, always tie it down with a silk or satin scarf to protect the lace and prevent tangling, friction, or lifting.

Custom-Colored Wig Care

Custom-colored wigs should be treated like natural hair. Wash and condition your unit every two weeks using high-quality hair products. Avoid heavy oils and styling products that can weigh down the hair. Air drying is recommended, or use the lowest heat setting on your dryer to prevent heat damage.

3. Processing and Shipping

Processing Times

• Ready to Ship Wigs (U.S.): 2-3 Business Days
• Custom Orders: 10-14 Business Days

Business Days do not include weekends or holidays.

Shipping Policy

Once your order has been processed, you will receive an email with your tracking information. Becky With The Good Hair is not responsible for lost, stolen, or damaged packages. Any shipping issues should be resolved with your local postal carrier.

It is the customer’s responsibility to ensure all shipping and billing information is entered correctly. We are not liable for delays or non-delivery resulting from incorrect addresses. By placing an order, you agree to this policy.

4. Refund & Return Policy

All sales at Becky With The Good Hair are FINAL. We do not offer refunds, returns, or exchanges under any circumstances.

We encourage you to thoroughly review all product descriptions before purchasing to ensure they meet your expectations. By completing your purchase, you acknowledge and agree to these terms.

5. Consent

By using our website and making a purchase, you are agreeing to comply with and be bound by these Terms and Conditions, as well as all related policies including our Shipping and Refund Policies.

6. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

rebekah@beckywiththegoodhair.net