Shipping/Refund Policy

Your tracking information will be sent via email after your order has been processed. We are not responsible for any lost, stolen, or damaged packaging. Please contact your local post office if you happen to encounter any problems. Please be sure to input the correct address. We will not be held liable for any delays due to incorrect shipping & billing addresses. By completing your purchase, you are consenting to all policies.  All sales on Becky With the Good Hair are FINAL. There are NO returns, exchanges, or refunds. Customers are encouraged to review product descriptions thoroughly before making a purchase to ensure it meets their needs.

 

Ready to Ship Wigs

Ready to Ship Wigs are shipped to you in 1-3 business days.

 

Custom Wig Order Timeline

Because every unit is handcrafted and made-to-order, here’s what you can expect:

Step 1: Sourcing (1–3 business days)

Once your order is placed, we source premium raw Vietnamese hair from our trusted vendor.

Step 2: Shipping to Studio (4–6 business days)

The hair inventory is shipped to our studio where your unit will be created.

Step 3: Construction & Customization (7–14 business days)

Your wig is carefully constructed, hand-colored, and styled to perfection.

Once complete, your unit is shipped with tracking provided.